Frequently Asked Questions
   
 

Awaken to the sounds of native tui birds,                                   

 

 embark on a brisk morning walk by Lake Wakitipu
 

..... perhaps stroll into town.
   
 E-Mail Us   Our Home
 Family   Bennetts on Brisbane comprises 5 bedrooms, 3 1/2 bathrooms, 2 lounge areas, a separate
 Internet   study and three outdoor areas.
 Heating   You won't see much from the street, in fact it's pretty much totally hidden away behind a high
 Smoke-free   wall. That's the way we planned it. We're a  luxury retreat - away from the world and yet so close
 Linen   to town.
 Breakages   Lord of the Rings
 Telephone   Bennetts on Brisbane is ideally suited to visit  Lord of the Rings set locations.
 Location   Arrowtown - visit the Chinese settlement  then Skippers Canyon which was used for the filming
 Groceries    for when Arwen confronted the Black Riders at the Ford of Buinenwas encampment.
 Airport Transfer Raft past the site of Argonath  (the Pillar the Kings) - see the Extreme Green Rafting Tours website.
 TV/DVD   Kelvin Heights - Deer Park Heights was used on all the movies eg. Gandalf riding to Mnas Tirith.
 Kitchen   Skippers Canyon - The Ford at Buinen. Also check out Lothlorien, Isengard and The Misty
 Spa   Mountains, Macetown and Paradise. Amon Hen was in Closeburn - on the way to Genorchy.
 Rates Family policy
 Bedrooms   With kids of our own, we are definitely family friendly however our home is our pride and joy.
 Winter Tariffs Please, make sure that you and your children treat it with the greatest of respect.
 Availability   Internet
 E-Mail Us   

We have a separate study, just in case you need
    to take care of work whilst you are away from  home.
    Or perhaps you'd just like to catch up with friends and
    email them your photos.
    A computer including printer plus Internet access is
    included for your convenience.
     
    Heating
  From May - August we have diesel-based underfloor heating, you'll be nice and toasty warm.
    The house will have it's temperature preset for you so you don't have to worry about it!
    Please don't try to change any temperatures  - it's all pre-defined. 
    For ambience and cosy evenings, there is also a stunning, over 1 metre wide,
 Home    gas fireplace in the 'formal lounge' for year round use.  There are controls under the grill plate
  or you can use the ones to the right hand side of it - up at shelf level on the right hand side of the wall.
    They are labeled for your convenience.
    Winter is Queenstown is cold !  This year alone we've had temperatures of minus 12 !  The heating
    can't help you if you leave windows open or forget to pull down and close ALL the blinds in the late
    afternoon. Our home gets fabulous sunshine during the day - so open the curtains and let the house
    soak up the heat. Then at night , by closing all blinds you can retain this heat and you'll be toasty!
    Smoke Free   
    Bennetts on Brisbane has a strict no-smoking
  policy both in the house and in the grounds. 
    Our home insurance is also linked to this
    non-smoking feature.  Please make sure that
    any and all family members and guests are

aware of this. We are very passionate about this.
    Linen
    Beautiful bed linen, towels, as well as kitchen linen await you. And your beds will have been
    made up prior to your arrival! If applicable, we'll even match the cot linen to your baby's sex!
    During the winter months, cosy flannette linen will be supplied to ensure you feel snuggly.
  Kitchen
    Our  enormous, corridor kitchen is fully equipped with top of the range, split fridge and freezer, oven,
    convection and microwave oven, 2 x dishdrawers and gas hobs by Fisher & Paykel, New Zealand.
    This kitchen is divine! There's a selection of cookbooks to help inspire you.
    Plus a servery to the front piano room or pass our your meal to one of the side entertainment areas!
    There is a first aid kit up in the cupboard above the refrigerator.
   
E-Mail Us   Breakages
  If any damage should occur please email us IMMEDIATELY. Naturally, we expect that you
    would cover the cost of any repairs/replacements. Of course we won't get stressed if you have
    broken a coffee cup - but still, we'd like to know so that we can get the item replaced before the
    next visitors arrive.
     
    Our front room is known as the Piano room.

This gets wonderful morning sun and opens up via french doors to a courtyard on the right hand side.

 
     
  Telephone
    Yes, we have a phone! Actually there are three in the house  They are available for visitor use for 
    both local and free-call numbers. 
    If you have friends who need to contact you - the number is +64 3 441 2028
    Location
    Nestled , as the name suggests in the  cul-de-sac of Brisbane Street we are only a two minute walk
    from the centre of town. Yet we are in a residential area and it is bordered on two sides by the
    fabulous Queenstown Gardens. Perfect!
    Our location is soooo good, that you may find that it's not worth driving into town as parking in town
E-Mail Us is not only expensive but often hard to find. If walking  - expect 2 minutes, if driving allow 15mins!
    We regularly walk to town - even at night - it's down the garden path at the end of the street.
   

 

In 2008 this room is being refurbished with new colours and a Queen bed.
    Groceries
    There are two large supermarkets just outside of town and two smaller ones in the township itself.
  Just be careful, the ones in town have much higher prices and quite limited choices!
    Of the two large ones, Fresh Choice, on Gorge Road is the closest to town and New World is out at
    Frankton. Both will home-deliver to save you the effort of going there, however we regularly walk
    to Fresh Choice. It will take around 10-15 minutes .
    Airport Transfers
    Upon arrival at Queenstown Airport, you can find us three ways.
    A taxi is our recommendation - expect to pay around 20-25 NZ dollars.
    Shuttle buses are also available however they often firstly do a tour of the hotels before
    dropping off elsewhere.  They also charge by 'per person' which means they are often more
    expensive in the long run than a taxi.
  Neither shuttles nor taxis will charge you to carry your skis - they all have ski racks.
    The red double decker shopper bus is the cheapest option but would drop you only
    in the centre of town.
    TV / DVD
    There's a Samsung LCD TV  and a DVD player for your use in the formal lounge. 
    New Zealand has 4 major TV stations.  Sky TV (20 channels) + Sky Sport is also connected.
    In fact, we have 2 separate sky decoders - one for the lounge and one which broadcasts to the
    other rooms.
  As we have a multitude of devices - we have a box which everything connects into. This is in the
    cupboard under the TV (as are the dvd player & video). Notes on use are on the inside of that door.
    The Master bedroom also has a Samsung LCD TV - and even the Kitchen has an LCD with built in DVD
    player in case you'd like to put on music / culinary dvds whilst cooking.
    Spa
    The master ensuite includes the top of the range Englefield spa. With 24 different jets, including
    massagers it's wonderful. We do ask however that you always check that the water level is high
    enough to cover entirely the highest jet that you've activated.
    If the water level is below - then the motor will burn out. Please, if you either bump the 'on'  switch
    or realise - from the noise -  that there is not enough water - immediately turn off the spa and
    put in more water or change the settings.  Enjoy!     It is the best we could find on the market!
   
   

     
    Our Bedroom Configurations  -  * all rooms are double or queen sized rooms and all with built in robes
    Upstairs:
    Master Bedroom: King, orthopaedic mattress bed. Private balcony. Ensuite with spa bath .
    Second Bedroom:  Double bed , bay window with views to lake @ Kelvin Heights. Ensuite with shower.
    Downstairs:
    Third bedroom: Queen bed. Bay window with garden view, built in robes.
    Fourth bedroom: Queen bed. Bay window with garden view. French doors to the courtyard.
    The Loft:  (up a different set of stairs from the master and second bedrooms)
    Fifth bedroom: The children's loft also doubles as another bedroom. It has a single trundle bed
 

 

 As there are steep stairs to the loft we do not suggest that children under 6 years of age
    sleep here.
    The loft, 3rd and 4th bedrooms share a double sized bathroom featuring double basins, a double
    sized shower with the latest Grohe double - headed shower  feature + side spa jets.
    Winter Tariff - Why is it more expensive to rent during Winter?
    No, we're not trying to take advantage of you because it's the ski season. The fact is that
    ours is a very, very large, long house. Our underfloor heating system is simply wonderful in that
    you'll always be toasty warm, however it is not only extensive  but also ridiculously expensive.
    Our local power supplier also raises the cost of electricity by as much as 40% during Winter !
    The increase in rates is to contribute towards the extra charges.
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